When Phillip Eng took over the MBTA two years ago, America’s oldest subway system was in a state of disrepair. A string of safety issues had raised concerns among commuters and officials alike, highlighting the urgent need for comprehensive improvements.
Since then, Eng has focused on addressing these challenges head-on. Through targeted investments and a commitment to modernization, the MBTA has made significant strides in enhancing safety and reliability for its riders.
Despite the progress, the journey to fully restore the subway system remains ongoing. Continued efforts and community support will be essential to ensure that the MBTA meets the needs of Boston’s residents for years to come.
https://whdh.com/news/back-on-track-riders-weigh-in-on-phillip-engs-push-to-build-a-better-t/